Delete your account and data

This page explains how to have your Yathsel game account and all associated data deleted.

Option 1: in the game, immediately

The fastest route. Deletion takes effect right away, there is nothing to wait for.

1. In the game, open the settings (pause button).
2. Switch to the Data tab.
3. Tap Delete Account. The button asks for confirmation, so tap it a second time to confirm.

Your account and all data listed below is then removed from our server and you are returned to the main menu.

Option 2: by email

Use this if you no longer have access to the game, for example after uninstalling or losing your device:

1. Have your display name or friend code ready (format Name#1234, shown on the statistics screen). We need it to identify your account.
2. Write to Urdent@web.de with the subject Yathsel account deletion.
3. We confirm receipt and delete the account within 30 days.

Send deletion request

Removing individual data without deleting your account

You do not have to delete your entire account if only part of the data bothers you. Using the same route, an email to Urdent@web.de with the subject Yathsel data removal, you can request individually:

• removal of your display name; we replace it with a neutral placeholder
• removal of your entries from all leaderboards
• deletion of your game statistics
• deletion of your friend relationships and friend code

Please state exactly what should be removed and include your display name or friend code. We handle these requests within 30 days as well. Your account, your progress and any purchased content remain untouched.

What gets deleted

When you delete the whole account, we remove:

• the game account including the device identifier and, if linked, the Google sign-in
• display name and friend code
• game progress: level, experience points, currency, unlocked cosmetics, battle pass state, achievements
• game statistics and the rating from ranked matches
• leaderboard entries and existing friend relationships
• the chat reports you submitted

What is retained

• Server access logs contain IP addresses and are deleted automatically after seven days at the latest, independently of your request.
• Purchase records are held by the respective distribution platform, meaning Google, Apple or Valve, not by us. We receive no payment data and cannot delete anything there. Those records are subject to the platform's own retention periods and privacy policies.
• Reports other players filed about you remain until they expire after 180 days at the latest. They contain the reported message and the display name used at the time. The reason: otherwise anyone could escape review by deleting their account and creating a new one.

Data on your device

Settings and your local save are stored on your device. They are removed as soon as you uninstall the game. No request to us is needed for that.

Questions

For any questions, reach us at Urdent@web.de. Further information on data processing is available in our privacy policy.